Tuesday, 26 January 2010
Security is more important than usability
We have a Dilbert problem at the office today. Someone entered the wrong password to a community machine and was locked out but no one can reset the password except for the Help Desk in India. An emergency call was logged early this morning but they still haven't reset the password -- it's eight hours later. How inefficient is that? It's for security reasons which prompted someone to mention this Dilbert cartoon:
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3 comments:
You outsource your important, mission critical internal help to India?
Wow!
Finally I understand! It's all a devious yet inspired plan by India. Once their support centres - which were only stage one of the plan - have power over all our systems the world is theirs to take...
My God, Bernd, already BT is in their power!
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